Privacy Policy

Privacy Policy

Introduction

Welcome to https://portable-hand-washing-stations.ecojohns.com (referred to as “Portable Hand Washing Stations,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, services, or websites accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this policy.
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Transaction details needed for purchasing our products, including cardholder name, card number, expiration date, and CVV/CVC code.
  • Financial Information: Data related to your payment history, billing addresses, and financial status.
  • Purchase Information: Product selections, order history, and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our services, like IP addresses and device IDs.
  • Location Data: Information about your geographical location when you interact with our apps or website.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: Details obtained from social media platforms when users connect their accounts to our services.
  • Product Information: Preferences, customization choices, and product interactions for personalized experiences.

We gather this data through multiple means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website, such as allowing you to log in.
  • Preference: Remembering your preferences, like language settings, for a customized experience.
  • Analytics: Tracking aggregated data about user interactions to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage and customize cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary depending on the type of data and its purpose:

  • Account information and purchase history are typically retained until your account is inactive for a period defined by our internal policies.
  • Financial and payment data may be stored for an extended period due to legal and regulatory requirements.
  • We delete or anonymize personal data when it is no longer needed for the purposes collected, ensuring compliance with applicable privacy laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: Data transmission and storage are encrypted using industry-standard technologies.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security protocols.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that we have collected such data in violation of this policy, we will take steps to delete it without delay.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to and correction of your personal data.
  • Erasure and Restriction: The ability to request the deletion or limitation of processing your data.
  • Data Portability: The option to receive your personal data in a structured, commonly used format.
  • Objection and Non-Discrimination: The right to object to certain data processing practices and enjoy non-discriminatory treatment.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Address: Portable Hand Washing Stations, [Your Company Address]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our company.